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Can't transfer music to Versa 2

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I have been trying to transfer  music to the versa 2 all day now. 

I have tried restarting everything, resetting the versa 2 to factory settings and it still says the memory is full even though there are no songs displaying on the versa 2. 

I am trying to upload around 39 songs - which is no where close to the memory capacity its supposed to have. 

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Have you looked at the FAQ? 

Is Fitbit Connect installed on the win 10 machine? 

The music FAQ with step by step instructions. 

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