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Can't transfer music to Versa

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‎10-28-2019 11:38 - last edited on ‎10-30-2019 08:33 by Fitbit Moderator

‎10-28-2019 11:38 - last edited on ‎10-30-2019 08:33 by Fitbit Moderator

I have tried EVERYTHING!! I'm trying to get my music from my itunes into my versa. I downloaded the app. I make sure everything is running on the same WiFi... but my music wont transfer and my laptop can not find my watch. FRUSTRATED!!!!

 

Moderator edit: Updated subject for clarity 

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‎10-30-2019 08:37 - last edited on ‎10-24-2024 06:07 by Fitbit Moderator

‎10-30-2019 08:37 - last edited on ‎10-24-2024 06:07 by Fitbit Moderator

@bethsversa Welcome to the Community. Sorry for the delayed reply. 

I appreciate the details mentioned and the troubleshooting tried. 

Sorry to hear that you haven't been able to transfer music. Keep in mind you can only transfer files that you own or don’t require a license. I would like you to confirm that you're doing this procedure to download music to your Fitbit watch. If you are but you keep having issues, please try this troubleshooting. 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎10-30-2019 08:37 - last edited on ‎10-24-2024 06:07 by Fitbit Moderator

‎10-30-2019 08:37 - last edited on ‎10-24-2024 06:07 by Fitbit Moderator

@bethsversa Welcome to the Community. Sorry for the delayed reply. 

I appreciate the details mentioned and the troubleshooting tried. 

Sorry to hear that you haven't been able to transfer music. Keep in mind you can only transfer files that you own or don’t require a license. I would like you to confirm that you're doing this procedure to download music to your Fitbit watch. If you are but you keep having issues, please try this troubleshooting. 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎10-30-2019 10:41 - last edited on ‎06-12-2020 13:21 by

In response to SilviaFitbit

‎10-30-2019 10:41 - last edited on ‎06-12-2020 13:21 by

Thank you. I was able to accomplish this... not sure I could repeat it after all my attempts, but it worked! I appreciate the response.

 

Sent from my iPhone

 

 

Moderator edit: personal info removed

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‎10-31-2019 16:59 - last edited on ‎10-24-2024 06:07 by Fitbit Moderator

In response to bethsversa

‎10-31-2019 16:59 - last edited on ‎10-24-2024 06:07 by Fitbit Moderator

@bethsversa I'm glad to hear that it worked for you 😀. 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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