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Can't transfer music to my Versa

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‎10-30-2018 10:02 - last edited on ‎11-01-2018 04:37 by Moderator Alum

‎10-30-2018 10:02 - last edited on ‎11-01-2018 04:37 by Moderator Alum

I have read all the posts on this forum but still cannot connect my Versa to the laptop. I've downloaded connect and tried but it just says Fitbit Versa not supported. I've also tried doing it on the app on my phone but it just says do via computer.

 

 

Moderator edit: subject for clarity

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‎11-01-2018 04:38

‎11-01-2018 04:38

A warm welcome to the Community @teri_b7.

 

Thanks for troubleshooting this by yourself. If you are having issues transferring music to your Versa, I recommend taking a look at the help article Why can't I download music and podcasts to my Fitbit watch? and follow the instructions provide there.

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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