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Can't unlock my Versa 2 with my phone

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‎09-10-2023 00:17 - last edited on ‎09-11-2023 07:25 by Fitbit Moderator

‎09-10-2023 00:17 - last edited on ‎09-11-2023 07:25 by Fitbit Moderator

Please help me fitbit community my fitbit versa 2 shows data not cleared sync and try again but my watch is unpaired with mobile and i performed a factory reset because my friends put wrong passwords a lot of times which cause it to say that unlock with phone and i have unpaired it which cannot be synced or paired again please help me ...

Moderator Edit: Clarified subject

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‎09-11-2023 07:27

‎09-11-2023 07:27

Hello there, @Hitesh-Saini. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. 

Maria | Community Moderator, Fitbit


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