Can't unlock my Versa 3 with my phone

[Bhavikpatel]

Versa 3 is locked and error is unlock with your phone. The thing is I logged out from my phone and now it's not connecting as password to connect suppose to come on screen bit my watch has only one msg and that is unlock with your phone.

What to do. How to connect or hard reset without any option of settings and all

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Bhavikpatel. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

Since your Versa 3 is no longer paired to your Fitbit account, I suggest to perform a factory reset by following these steps:

1. Don’t plug the Fitbit device into the charging cable. 
2. Press and hold the button for about 8 seconds until the screen turns off. 
3. After the screen turns off, you’ll feel a short vibration:
   1. When you feel the vibration, release the button and immediately press and hold the button again.
   2. Wait until the blue logo appears, then disappears:
      1. Immediately release the button and then immediately press and hold it .again, until you feel a vibration.
      2. After you feel the vibration, release the button. 
         • This vibration indicates you started the factory reset. 
         • After the Fitbit logo appears, the Fitbit device shows the image with the phone icon and setup indicator. 

Hope that helps.