Can't unlock my Versa 3 with my phone

[SunsetRunner]

My Fitbit keeps telling me to unlock with my phone, but I accidentally deleted it from my Fitbit account. It won’t let me repair my phone without it being unlocked. I keep trying to factory reset it up it seems impossible. Help!

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @SunsetRunner. Welcome to the Community Forums. Thank for trying to troubleshoot the issue with your Versa 3 before reaching out. 

To better assist you, please confirm if you've followed the steps below to perform a factory reset on your Versa 3:

1. Don’t plug the Fitbit device into the charging cable. 
2. Press and hold the button for about 8 seconds until the screen turns off. 
3. After the screen turns off, you’ll feel a short vibration:
   1. When you feel the vibration, release the button and immediately press and hold the button again.
   2. Wait until the blue logo appears, then disappears:
      1. Immediately release the button and then immediately press and hold it .again, until you feel a vibration.
      2. After you feel the vibration, release the button. 
         • This vibration indicates you started the factory reset. 
         • After the Fitbit logo appears, the Fitbit device shows the image with the phone icon and setup indicator. 

[SunsetRunner]

I can get it to reset, but can’t trigger the factory reset. 

[Rich_Laue]

I would try again, timing is critical