Can't unlock my Versa 3 with my phone

[Uma.p]

Hii, my versa 3 watch has locked with my phone. My phone is not there. But my watch displays unlock with your phone. Presently I am used I phone. Please help me

Moderator Edit: Clarified subject

[JohnnyRow]

I don't know what you mean by "My phone is not there."  But the "Presently I am used I phone."

Anyway

[Uma.p]

Versa 3 watch linked the phone is not there, I am change the mobile--
TATA

[MarreFitbit · Accepted solution]

Hi there, @Uma.p. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. @JohnnyRow Thank you so much for your help!

Since you no longer have access to your old phone, I suggest to perform a factory reset by following these steps:

1. Don’t plug the Fitbit device into the charging cable. 
2. Press and hold the button for about 8 seconds until the screen turns off. 
3. After the screen turns off, you’ll feel a short vibration:
   1. When you feel the vibration, release the button and immediately press and hold the button again.
   2. Wait until the blue logo appears, then disappears:
      1. Immediately release the button and then immediately press and hold it .again, until you feel a vibration.
      2. After you feel the vibration, release the button. 
         • This vibration indicates you started the factory reset. 
         • After the Fitbit logo appears, the Fitbit device shows the image with the phone icon and setup indicator. 

If you change again your phone in the future, please make sure to remove your Fitbit device from the phone's Bluetooth settings to avoid this from happening again. 

Hope this helps.