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Can't unlock my Versa 3

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‎03-21-2022 01:15 - last edited on ‎12-18-2022 20:17 by Fitbit Moderator

‎03-21-2022 01:15 - last edited on ‎12-18-2022 20:17 by Fitbit Moderator

Hello,

I have no idea what happed. Yesterday all work well. Today my watch didnt accept pin code so I removed my versa 3 from my phone app to set it again but I am not able to do anything on my watch because it keeps asking for pin code which it doesnt accept. I cant get the 4 digit code to pair it again with my phone app. I am not able to reset either because again I am not able to get pass the pin code screen. Any workaround?

 

Update: Nvm, it decided to work again.

 

Moderator Edit: Clarified subject & Merged posts

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‎03-21-2022 06:55 - edited ‎11-26-2023 16:22

‎03-21-2022 06:55 - edited ‎11-26-2023 16:22

Hi there, @Radka42. Thanks for stopping by in the Community Forums. I'm glad to hear you managed to solve the issue with your Versa 3.

If you face with the same issue again, please see How do I use the device lock on my Fitbit device?

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎03-21-2022 06:55 - edited ‎11-26-2023 16:22

‎03-21-2022 06:55 - edited ‎11-26-2023 16:22

Hi there, @Radka42. Thanks for stopping by in the Community Forums. I'm glad to hear you managed to solve the issue with your Versa 3.

If you face with the same issue again, please see How do I use the device lock on my Fitbit device?

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer