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Can't unlock my Versa with my phone

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i removed versa spacial edition from app.and cant unlock with phone...please any hard resat solucation

 

Moderator Edit: Clarified subject

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Hi there, @anamaka777. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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