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Can't unlock the Versa

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‎05-04-2020 00:37 - last edited on ‎06-26-2020 16:03 by Fitbit Moderator

‎05-04-2020 00:37 - last edited on ‎06-26-2020 16:03 by Fitbit Moderator

My watch says Unlock With Your Phone but the thing is I don’t have any phones paired to the watch so I don’t know how to unlock it can someone please help

 

Moderator Edit: Clarified subject

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‎06-26-2020 16:16 - edited ‎03-03-2024 09:35

‎06-26-2020 16:16 - edited ‎03-03-2024 09:35

Hi there @oscarcarberry29, welcome to the Community Forums. Thanks for the details provided in your post about unlocking your Versa. 

Is your Versa a brand new? Did you get it from someone else? For more information about this feature, see: How do I use the device lock on my Fitbit device? 

I'll be around if you need further assistance. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-26-2020 16:16 - edited ‎03-03-2024 09:35

‎06-26-2020 16:16 - edited ‎03-03-2024 09:35

Hi there @oscarcarberry29, welcome to the Community Forums. Thanks for the details provided in your post about unlocking your Versa. 

Is your Versa a brand new? Did you get it from someone else? For more information about this feature, see: How do I use the device lock on my Fitbit device? 

I'll be around if you need further assistance. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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