Can't update Versa Lite firmware version

[Qais983]

Hello, 

I got my versa lite 2 days ago, I tried to get some apps, but it told me that my firmware is old and need to be updated. 

I checked my fitbit app if there is an update for my firmware but it couldn't find any update available, I read all of update issues here but nothing worked. 

Then I did a hard reset for my watch and reinstalled fitbit app. I got a version of 38.71.6.19 and could install all of apps. 

When I read more about my firmware version, I found that it is not the latest version. 

I tried to do a hard reset again and reinstall fitbit app but it took me back to the old version and then updated to current version (38.71.6.19).

How can I upgrade my software to the latest version, What should I do? 

Thanks alot. 

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Qais983, welcome to the Community Forums! 

First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting. I recommend you to learn more about how to update the firmware version of your Fitbit device with the information that's specified on this help article. Then, please move forward to the troubleshooting steps that are specified on: Why can't I update my Fitbit device? and let me know how it goes.

Please keep me posted.

[Qais983]

Hi again, 

I am sorry, but I've just recognized that the (38.71.6.19) is the latest version of my Fitbit Versa Lite.

Thank you alot.