05-08-2018
03:12
- last edited on
05-10-2018
08:54
by
AlejandraFitbit
05-08-2018
03:12
- last edited on
05-10-2018
08:54
by
AlejandraFitbit
Hi,
I bought a new Fitbit Versa yesterday but I can't update it ... I tried every step they tell me to do on the site of Fitbit but it won't help. I can't change my Clock faces or anything ... without the update the Fitbit app is useless, can somebody help me?
07-16-2019 02:21
07-16-2019 02:21
07-16-2019 02:28
07-16-2019 02:28
07-16-2019 02:31
07-16-2019 02:31
07-16-2019 03:05 - last edited on 02-09-2020 15:51 by LiliyaFitbit
07-16-2019 03:05 - last edited on 02-09-2020 15:51 by LiliyaFitbit
FitBit is doing the same exact thing. I cannot update it on my Android S10 or Windows 10. It keeps saying update failed. I followed everything online to no avail. THis is a birthday gift from my daughter and I would like to set it up as soon as possible.
Thank you
Moderator edit: personal info removed
07-16-2019 03:07
07-16-2019 03:07
SAME HERE!!!
07-16-2019 20:57
07-16-2019 20:57
07-19-2019 06:01
07-19-2019 06:01
I bought a samsung galxy watch and just took it as a loss. The galxy does everything a fitbit does and more
07-21-2019 00:20
07-21-2019 00:20
Yeah, same issue, got my mum a charge 3, this was 2 weeks ago and no issues with hers, my friends Iconic, not a problem but I get a versa and it is like F U. No watch face just a lovely X. I love my Versa so the devastation is real. Posting hoping that there is a fix and maybe I’ll see it here because I’ve had no help at all from anyone I’ve contacted from the company or the place I got it from. Fingers crossed!
07-21-2019 01:53
07-21-2019 01:53
08-26-2019 03:06
08-26-2019 03:06
I have been trying to update for 2 days now. My fitbit is useless! I need someone to fix this problem as I have done everything listed above.
10-14-2019 10:44
10-14-2019 10:44
Did you ever figure it out? I bought one today and it’s doing the same thing
12-12-2019 08:22
12-12-2019 08:22
Hi
I just got my fitbit yesterday and it connects and syncs but I Cant update so it's a device that does nothing for me
Can you please give me some help I already tried updating from different devices, I have restarted, I have turned off and back on and everything else suggested.
Thank you
12-12-2019 10:53
12-12-2019 10:53
Alejandro, I am having the same problem with my Versa Lite. Please, help.
12-13-2019 20:59
12-13-2019 20:59
12-13-2019 21:04
12-13-2019 21:04
01-26-2020 23:51
01-26-2020 23:51
Hello, my Fitbit versa light is stuck on its update and has been for 8 days now it tried updating when I was on holiday but couldnt and now it's been updating continuously for 24 hours but has never completed. I've tried uninstalling the app and reinstalling it, restarting my phone, trying it on other devices and nothing is working -_- only had it for 4 months.
01-28-2020 10:59
01-28-2020 10:59
02-07-2020 12:00
02-07-2020 12:00
Same here, just bought a new Versa and it is useless. Haved tried all the tricks, restart, blue tooth on and off, etc. Nothing. So is this a useless watch? Is there a fix? So frustrating.
02-08-2020 07:14
02-08-2020 07:14
02-08-2020 08:14
02-08-2020 08:14