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Can't update my Versa 2

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‎12-09-2022 18:12 - last edited on ‎12-10-2022 15:26 by Fitbit Moderator

‎12-09-2022 18:12 - last edited on ‎12-10-2022 15:26 by Fitbit Moderator

Have been notified that there is an update available for my Versa 2 but unable to download it - just keeps spinning.

 

Moderator Edit: Clarified subject

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‎12-09-2022 21:02 - edited ‎12-11-2022 05:18

‎12-09-2022 21:02 - edited ‎12-11-2022 05:18

Hi @Rocky0cpa  - you're in luck, if your watch is working well, then there is no need to install it.

 

Unless you know there is something in the update that fixes a problem you have, you can ignore it.

 

If you look in the forums there are reports of problems in some cases.

 

 

Author | ch, passion for improvement.

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‎12-10-2022 15:28 - edited ‎10-14-2024 03:56

In response to Guy_

‎12-10-2022 15:28 - edited ‎10-14-2024 03:56

Hello there, @Rocky0cpa. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. @Guy_ Thank you so much for your help!

If you haven't done so yet, I suggest following the tips and recommendations provided here Why can't I update my Fitbit device? 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎12-11-2022 04:57

In response to Guy_

‎12-11-2022 04:57

Don’t install the update! I did and now most of the features don’t work. I’ve tried to resolve the issue with Fitbit with no luck. I now have an expensive watch and a pedometer. 😡🤬

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