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Can't update my Versa 3

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‎08-15-2022 02:38 - last edited on ‎12-18-2022 17:28 by Fitbit Moderator

‎08-15-2022 02:38 - last edited on ‎12-18-2022 17:28 by Fitbit Moderator

I cant update my versa3 in Iran 

please help me

 

Moderator Edit: Clarified subject

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‎08-15-2022 04:42 - edited ‎07-16-2023 03:43

‎08-15-2022 04:42 - edited ‎07-16-2023 03:43

Hi there, @Rizbit. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. 

As a first approach, I'd recommend checking that your Versa 3 is still paired and syncing to your Fitbit account. To do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If your Versa 3 is no longer paired, please set it up by following these steps. During the set up process you'll be asked to update your Versa 3. 

If the issue persists after following the above steps, see Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-15-2022 04:42 - edited ‎07-16-2023 03:43

‎08-15-2022 04:42 - edited ‎07-16-2023 03:43

Hi there, @Rizbit. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. 

As a first approach, I'd recommend checking that your Versa 3 is still paired and syncing to your Fitbit account. To do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If your Versa 3 is no longer paired, please set it up by following these steps. During the set up process you'll be asked to update your Versa 3. 

If the issue persists after following the above steps, see Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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