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Can't update my Versa 3

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‎08-12-2022 07:02 - last edited on ‎12-18-2022 17:28 by Fitbit Moderator

‎08-12-2022 07:02 - last edited on ‎12-18-2022 17:28 by Fitbit Moderator

Versa update- unable to give authorisation for an update and cant use the tracker without it. 

 

Moderator Edit: Clarified subject

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‎08-12-2022 09:21 - edited ‎07-16-2023 03:58

‎08-12-2022 09:21 - edited ‎07-16-2023 03:58

Hi there, @Beata.petryszyn. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

To proceed with the update, please make sure that your Versa 3 is paired to your Fitbit account. To do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If your Versa 3 is no paired, please set it up by following these steps. During the set up process you'll be requested to update your Fitbit device. 

If you continue having issues either setting up or updating your Versa 3, see Why can't I set up my Fitbit device? and  Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-12-2022 09:21 - edited ‎07-16-2023 03:58

‎08-12-2022 09:21 - edited ‎07-16-2023 03:58

Hi there, @Beata.petryszyn. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

To proceed with the update, please make sure that your Versa 3 is paired to your Fitbit account. To do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If your Versa 3 is no paired, please set it up by following these steps. During the set up process you'll be requested to update your Fitbit device. 

If you continue having issues either setting up or updating your Versa 3, see Why can't I set up my Fitbit device? and  Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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