08-12-2022
07:02
- last edited on
12-18-2022
17:28
by
MatthewFitbit
08-12-2022
07:02
- last edited on
12-18-2022
17:28
by
MatthewFitbit
Versa update- unable to give authorisation for an update and cant use the tracker without it.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
08-12-2022 09:21 - edited 07-16-2023 03:58
08-12-2022 09:21 - edited 07-16-2023 03:58
Hi there, @Beata.petryszyn. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
To proceed with the update, please make sure that your Versa 3 is paired to your Fitbit account. To do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If your Versa 3 is no paired, please set it up by following these steps. During the set up process you'll be requested to update your Fitbit device.
If you continue having issues either setting up or updating your Versa 3, see Why can't I set up my Fitbit device? and Why can't I update my Fitbit device?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
08-12-2022 09:21 - edited 07-16-2023 03:58
08-12-2022 09:21 - edited 07-16-2023 03:58
Hi there, @Beata.petryszyn. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
To proceed with the update, please make sure that your Versa 3 is paired to your Fitbit account. To do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If your Versa 3 is no paired, please set it up by following these steps. During the set up process you'll be requested to update your Fitbit device.
If you continue having issues either setting up or updating your Versa 3, see Why can't I set up my Fitbit device? and Why can't I update my Fitbit device?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...