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Can't update my Versa

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‎10-13-2018 06:53 - last edited on ‎10-14-2018 08:10 by Moderator Alum

‎10-13-2018 06:53 - last edited on ‎10-14-2018 08:10 by Moderator Alum

I followed the prompts to install the new version and it is still installing 10 hours later. Watch is not working.

 

 

Moderator edit: subject for clarity

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‎10-14-2018 08:11 - last edited on ‎07-01-2025 07:44 by Fitbit Moderator

‎10-14-2018 08:11 - last edited on ‎07-01-2025 07:44 by Fitbit Moderator

A warm welcome to the Community @Stonee.

I would like to know if you keep having issues updating your watch? If so, I recommend taking a look at the help article Why can't I update my Fitbit device? and follow the instructions provide there.

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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