help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't update my Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-23-2020 04:20 - last edited on ‎05-23-2020 04:28 by Fitbit Moderator

‎05-23-2020 04:20 - last edited on ‎05-23-2020 04:28 by Fitbit Moderator

I tried updating to the new version but the app keeps "searching" for the Fitbit. 

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎05-23-2020 04:26

‎05-23-2020 04:26

Figured it out, my bluetooth was off. Update is in progress!

Best Answer
0 Votes

‎05-23-2020 04:31 - edited ‎11-08-2023 02:22

In response to Bacardioj

‎05-23-2020 04:31 - edited ‎11-08-2023 02:22

Hello there @Bacardioj, welcome to the Community Forums. I'm glad to hear that the update for your Versa is now in progress after turning the Bluetooth on. 

In case you need further information about completing the update, I invite you to see: How do I update my Fitbit device?

I'll be around if you have any questions present. Have a good day! 🙂

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎05-23-2020 05:18

In response to MarreFitbit

‎05-23-2020 05:18

Thank you!

Sent from Mail for Windows 10
Best Answer