help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't upload the clock face on my Versa 3

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-23-2022 04:34 - last edited on ‎12-18-2022 17:53 by Fitbit Moderator

‎06-23-2022 04:34 - last edited on ‎12-18-2022 17:53 by Fitbit Moderator

Hi I'm unable to upload the face clock on my watch. Even on Google assist .

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
5 REPLIES 5

‎06-23-2022 07:19

‎06-23-2022 07:19

Hi there, @haniron_03. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

 

If you haven't done so yet, please following the steps below:

 

  1. Make sure mobile app and Firmware version are up-to-date.
  2. Restart your Versa 3. 
  3. Switch to another clock than the one you want to switch to using the clocks app. Once syncs complete, it should get past the switching state.
  4. Restart the Fitbit mobile app: Force close Fitbit app & relaunch the app.
  5. Restart Bluetooth
  6. Trigger a regular sync.

 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer

‎06-23-2022 21:31

‎06-23-2022 21:31

Hi @haniron_03  - there were some problems yesterday, try again.

 

Did you know if you long press the watch face you should also be able to switch watch faces.

Author | ch, passion for improvement.

Best Answer

‎06-24-2022 05:34

In response to Guy_

‎06-24-2022 05:34

did't work for me

 

Best Answer
0 Votes

‎06-24-2022 05:38

In response to ccam737

‎06-24-2022 05:38

Hi @ccam737  - what didn't work?

Author | ch, passion for improvement.

Best Answer
0 Votes

‎06-24-2022 05:56

‎06-24-2022 05:56

Thank you I managed to get there. Not sure I could do it again ok for now

Best Answer