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Can’t use Spotify on new Versa 2?

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‎02-12-2023 06:53

‎02-12-2023 06:53

Hi there. I just got a new Fitbit Versa 2, upgrading from a Charge 2. I’ve been trying to set up Spotify but it won’t work. I do have Spotify premium, and I am all logged in successfully. When I click the Spotify app on the watch, the only device that comes up to connect to is my Amazon fire TV stick. I’ve tried 2 pairs of headphones but none come up in that box to pair with. I’ve even tried pairing them in the watch settings but it still doesn’t come up. What am I doing wrong?


thanks

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‎02-12-2023 11:35

‎02-12-2023 11:35

Hello @Loriapril and welcome to the Community.  The steps that you took don't sound like the steps listed in this Help article.  Please try again and follow the steps in order. The full name of the feature is Spotify Connect and Control.  It will be controlling the music on your phone.  That tells me that you will connect your headphones to your phone.  

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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