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Can't verify card

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‎12-04-2019 04:12 - last edited on ‎12-06-2019 14:36 by Fitbit Moderator

‎12-04-2019 04:12 - last edited on ‎12-06-2019 14:36 by Fitbit Moderator

Hello Guys!

 

I am in UK and I added my debit card to FITBIT Wallet but its not letting me verify the card. There are two ways to verify the card i.e. Message and Email but it throws a error message saying cant verify the card with this method try other. Its giving same error message for both message as well as email and its also not letting me remove the card.

 

Can anyone please help?

 

Moderator edit: Updated subject for clarity 

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‎12-06-2019 14:41

‎12-06-2019 14:41

@ROHIT5073 Welcome to the Community. Sorry for the delayed reply. 

 

Thanks for the details mentioned and the troubleshooting tried. It's pretty weird that you're unable to verify your card. In this case, I would like you to log out from your Fitbit app and force quit it. After this, please log back in and try to verify your card again. 

 

As a side note, please check the list of banks that are available in UK.

 

Let me know how it goes. I'll be around if you need further assistance. 

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