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Can't view "Fitbit Today" after firmware update

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‎12-18-2018 20:18 - last edited on ‎12-19-2018 07:10 by Fitbit Moderator

‎12-18-2018 20:18 - last edited on ‎12-19-2018 07:10 by Fitbit Moderator

Ever since i updated the firmware i am unable to see the fitbit today on my watch. I was able to scroll up and see all the stats before update but now am unable. I had to switch my clockface so that i would be able to see my stats.

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎12-18-2018 20:30

‎12-18-2018 20:30

@LTESSMER Today app needs an update. Try checking if there's update for Today app in your Fitbit mobile app (make sure your fitbit mobile app is up to date). If yes, that's great, update. If not plug your tracker for a couple of hours in the charger. It should update the Today app eventually by itself (usually within a few hours).

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer

‎12-19-2018 07:10

In response to Marrrmaduke

‎12-19-2018 07:10

@LTESSMER Welcome to our Fitbit Community! I'm sorry to hear that your Versa is not showing your "Fitbit today" screen. I would like to follow up and would like to know if the issue persists or if it got resolved after following the great tips that shared my friend @Marrrmaduke.

 

See you guys later! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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