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Cannot water log from the watch since update to 4.1

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‎12-12-2019 03:04

‎12-12-2019 03:04

Since update to 4.1 I am unable to water log from my watch Versa 2. When I input the amount of water in the app, the watch will show the updated amount. However, when water logging with the watch it considers a null amount and does not update to app/server. 

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‎12-19-2019 15:11

‎12-19-2019 15:11

@Pedro_RA Welcome to the Fitbit Community. Sorry for the delayed response.

 

I regret to hear that you are having difficulties to log water from your Fitbit Versa 2.

 

Our team is currently working to resolve this issue and hope to have a fix soon. Be sure to keep your Fitbit watch and app up-to-date to ensure you receive the quickest resolution.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

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