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Cant connect to Amazon on Versa 2

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‎11-28-2019 05:45

‎11-28-2019 05:45

When i try to log into my amazon account on setup I'm getting a message saying " The new email address you have provided is already in use, please use a different email address". Anyone know how or what I need to do to get setup and log in and stop this message from popping up?

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‎12-04-2019 16:26

‎12-04-2019 16:26

@SunsetRunner It's nice to see you on the Community. Thanks for the details mentioned. 

 

Sorry for the delayed reply. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

 

I'll be around if you have any additional questions. 

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