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Cant find or connect to audio device

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My versa isn't able to find or connect to any blue tooth audio device. I have already previous suggestions in an earlier post, such as disconnecting the Bluetooth device on my phone and resetting both devices. 

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Maybe this is what you have already tried, but

From Versa manual:

"To pair a new Bluetooth audio device:
1. Start by activating pairing mode on your Bluetooth headphones, speaker, or
other audio device.
2. On Versa, open the Settings app and then scroll down and tap Bluetooth.
3. Tap + Audio Device. Versa searches for nearby devices.
4. When Versa finds nearby Bluetooth audio devices, it shows a list on the
screen. Tap the name of the device you want to pair.
When pairing is complete, a check mark appears on the screen."

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Yes I have tried that. It would be great if Fitbit released a list of brands that are compatible with the versa, so I don’t waste more money 

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