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Card registration does not accept bank, but the bank is on the list of supported list

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‎02-26-2020 08:16

‎02-26-2020 08:16

So when regenerating in the wallet I get the “oh no, looks like we don’t support this card for use with Fitbit pay. My problem is that my bank and card is described in the list of supported banks.

 

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‎02-27-2020 11:00

‎02-27-2020 11:00

Welcome to the Fitbit Community, @Hernic. 

 

I appreciate your participation in the Forums and sharing the issue you're experiencing when trying to set up Fitbit Pay with your bank. Thank you for confirming that your bank or card is on the supported list (https://www.fitbit.com/fitbit-pay/banks). Since you see an error that your card or bank is not supported, I recommend contacting your bank for more information about specific financial transactions and check if there are any restrictions on the card. 

 

For more information about Fitbit Pay, please see this help article: What should I know about Fitbit Pay?

 

Let me know how it goes, I'll be around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-19-2020 16:23

In response to LiliyaFitbit

‎10-19-2020 16:23

Unfortunately, I believe the article recommend by you of Fitbit Pay is not update. 

My bank is not listed as Fitbit partners and because of that, I am looking for a way to use the Fitbit pay feature. In the article recommends using the app Boon. to solve that problem, but this app does not exist anymore. So what to do, now?

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