Cardio fitness score stop updating after running one time with GPS

[melbc]

Hello, 

I used to have an estimation of the cardio fitness score but a while ago I went running outside with my versa 2 and connected GPS, since then I have a more accurate score and not only a range. Whereas my cardio fitness estimation used to vary based on my weight and/or activity level, my score now only changes after I go for a run with connected GPS, which I do really rarely so that's a bummer for me. Now my score just remains the same despite weight loss and daily exercice. Is it supposed to be like this that the score itself will only update when running with GPS or is there something wrong here?

Thank you for your help 🙂

Mélanie 

[EdsonFitbit]

Welcome to the Fitbit Community @melbc.

Thank you for your question about how cardio fitness score works.

Like you noticed, your information will be shown as a range unless you use connected GPS for runs. In addition, please make sure that you wear your Fitbit Versa to sleep for a better resting heart rate estimate and verify that your weight has been entered correctly into your Fitbit profile.

For more information, please visit this article.

If you have any other question, please don't hesitate to contact us back at any time.

[Maddi_Simms]

Hi! Just wondering if you’ve figured out what happened because I’m in the same situation after switching to the Versa 2.

[EdsonFitbit]

Welcome to the Fitbit Community @Maddi_Simms.

I'm sorry to hear that your cardio fitness score is no longer updating.

If you haven't done it already, please try the following steps:

- Restart your Fitbit Versa 2

- Log out from the Fitbit app

- Reboot your cellphone

- Log back in

Please let us know if you have any question or need further assistance.