02-16-2020 10:12 - last edited on 02-20-2020 12:40 by LiliyaFitbit
02-16-2020 10:12 - last edited on 02-20-2020 12:40 by LiliyaFitbit
Hi I'm trying to change my Facebook account, because I log a Facebook account I doesn't use. Can someone help me. Because the problem is that Facebook doesn't appear on "My applications" I don't know what to do
Moderator edit: subject for clarity
02-20-2020 12:39
02-20-2020 12:39
Welcome to the Fitbit Community, @Anadany14. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing that you're trying to change your Facebook account since you log a Facebook account you doesn't use. Thank you for your efforts to resolve this. I would like to confirm if you can log in to your Fitbit account using your Facebook credentials? Do you have access to the email address associated with your Facebook account which you don't use?
For more information about managing your Fitbit profile, please see this help article: How do I manage my Fitbit profile?
Please keep me posted, I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
02-21-2020 04:14
02-21-2020 04:14
Yes I have access to the email of the Facebook I don't use
02-21-2020 10:25
02-21-2020 10:25
Hi @Anadany14, thank you for your reply.
I appreciate the additional information. I recommend following the instructions from this help article: How do I update the email address associated with my Fitbit account? In the New Email box you can enter the email address associated with your current Facebook account.
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.