Change Fitbit account email address - No access to email account

[Shighland]

I want to use my new email address with my fitbit but I can not remember my password for my current email that is set now

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Shighland, welcome to the Community Forums.

Thanks for bringing this to our attention and for the details that were shared in your post. Since you don't have access to the email account associated with Fitbit and cannot receive the Verify Your Email information, you'll not be able to update the email address associated with your Fitbit account. My best advice for you at this moment will be to contact the email provider to see if you can reset the password of that specific email address with them in order to change your personal details from Fitbit account  Otherwise, you'll need to create a new Fitbit account if you want to use your new email address.

Let me know if you have any additional questions.