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Change phones

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I'm wearing a Versa that my wife used to wear. I thought I had it set for me.(it recognizes me) but I'm still getting my wife's text messages and phone calls.  What do I do?

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Erase Versa
If you want to give Versa to another person or wish to return it, first clear your
personal data:
On Versa, open the Settings app > About > Factory Reset.

 

To release all associations with a previous user account you need to do a factory reset:  Page 62 here:  https://staticcs.fitbit.com/content/assets/help/manuals/manual_versa_en_US.pdf   

 

Blaze, Surge, Ionic and Versa1. I am not a FitBit employee.
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Hi @Powerray  if your 'new' Versa is still paired on your husbands bluetooth list in his phone you will continue to get his notifications. So on his phone, go to bluetooth settings and remove the Versa from the paired list. That should stop them.

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Helen | Western Australia

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