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Changing from blaze to versa and versa is not responding to app

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‎07-02-2019 03:34

‎07-02-2019 03:34

I am trying to change from the Fitbit blaze to the versa and the versa is not connecting with app. I have the wifi,bluetooth both switched on  Not sure what's happening. The watch on displays the prixeled diamond 

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‎07-02-2019 05:56

‎07-02-2019 05:56

Hi @afennity - have you removed the blaze from your Fitbit account and from your bluetooth? Only one of those two devices can be on your account at a time. 

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