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Charging cable damaged the back of my Versa 2

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‎11-18-2020 10:25 - last edited on ‎11-18-2020 16:04 by Fitbit Moderator

‎11-18-2020 10:25 - last edited on ‎11-18-2020 16:04 by Fitbit Moderator

My fitbit versa 2 charger melted the back of my watch. Now it won't charge. Looking for help.

 

Moderator edit: updated subject for clarity

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‎11-18-2020 16:02

‎11-18-2020 16:02

Welcome to the Fitbit Community @Chick74.

 

I'm sorry to hear about the difficulty you experienced with the charger of your Fitbit Versa 2. Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

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