Citibank to use in wallet

[flojo2369]

Just got back from IOP near Charleston SC....v sad to say the entire face of my Fitbit versa fell off somewhere in the Atlantic ocean!!! I thought it was waterproof....but I guess not. I think somehow the seal was compromised then next think I know, the face is gone. And literally I was toolling in waist deep water... Certainly not doing anything crazy!!! Or even athletic really!! Sad bc I rely on that watch for so many things.... Run to best buy last night and get sold on getting another versa but special edition this time bc of the wallet thing. Much to my dismay, Citibank isn't on the list!!!!!

I didn't even think of along that question and I have not one but 2 Citibank cards!!! Double pay and Costco. I will call cc co today but REALLY hope they can add soon as that's the ONLY reason I bought the SE!!!!

[EdsonFitbit]

Welcome to the Fitbit Community @flojo2369. Sorry for the delayed response.

I regret to hear about your damaged Fitbit Versa. Thank you for purchasing a new watch and thanks for your feedback about Fitbit Pay. Our team is constantly working to improve the Fitbit experience.

I found a request to add Citibank to the list of Supported Banks called Citibank credit support for Fitbit Pay. It is currently Under Consideration. Once any update be available it will be communicated as soon as possible.

If you have any question, please don't hesitate to contact us back at any time.