Clearing messages on my Fitbit Versa

[Debbee59]

Just got the Versa and I receive my messages and emails on it.  I have been able to delete them as I read them but there is one stuck that won't go away what can I do to get rid of it. Its annoying.

[Marrrmaduke · Accepted solution]

@Debbee59 This is a common problem. Some notifications get stuck in Fitbit mobile app notification channel after you already cleared them from your phone's Notification Centre. It means that any action you will try to perform on those notifications on your Versa will link back to something that does not exist on your phone anymore. Reboot your phone, reboot your Versa (press and hold the left and bottom right buttons until Fitbit logo flashes), and sync.

[Debbee59]

Yes it worked thank you!

Sent from my iPhone

[Marrrmaduke]

@Debbee59 I'm glad! 😄

[lisaber]

I tried this twice and the message will not clear.  Any other ideas would be great.  It is annoying that I cannot get rid of it.  I even deleted the message on my phone.

[Marrrmaduke]

@lisaber uninstall and reinstall Fitbit app.

[Jennlsanders]

Thanks that helped and cleared the message 

[PrincessEm]

Thank u ..it worked holding buttons..I've tried everything...thank you

[sprihoda23]

Thank you so much for asking this!! I was having the same issues, and it was bothering me so bad!!! 

Thanks again!! 

[LavenderBlue]

Didn't work for me🥴

[LavenderBlue]

Will doing this clear all information recorded on my Fitbit?

[milliemouse]

This  worked 👏🏻 it was driving me nuts. I rebooted Fitbit