08-26-2018 20:56
08-26-2018 20:56
iOS 9.1
iphone 5s
app version 2.77
anyone can help?
08-27-2018 08:50
08-27-2018 08:50
Did you try changing the clock face?
08-27-2018 14:14
08-27-2018 14:14
Yes tried once, but then every time I go in, it only shows blank.
08-27-2018 15:12
08-27-2018 15:12
Try a Restart and do it several times if necessary.
08-27-2018 19:32
08-27-2018 19:32
Thanks for suggestion. I have tried 4-5 times already, but still blank in screen=|
08-27-2018 19:37
08-27-2018 19:37
Then you need to start all over again with a Factory Reset. Since you can't get to your settings for the easy way, you need to try the 3 button Factory Reset as follows :
On the watch, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
- When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
- This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
- If you fail to release the bottom right button in time or otherwise don't follow the procedure precisely , the Fitbit logo reappears quickly and boots without factory reset