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Clock face says I need to update

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I have purchased a clock face I tried to apply it to my Versa 2 and it comes up with a pink box that's says I need to update the fit bit or my phone but I only purchased it a few days ago but I can't work out how or what needs to be updated can any one give me some advice cheers 

 

 


Moderator edit: subject updated for clarity

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Hi @CharlieG1993, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. Because you're having difficulties with a third-party clock face, my best advice for you at this moment will be to contact the developer of the clock face you purchased to receive further assistance. Such information can be found in the clock face details.

 

Let me know if you have any additional questions.

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