Clock time is half an hour ahead on Versa

[gradydigital]

Clock is set half an hour ahead of correct time. gone through troubleshooting steps.

Syncing to Samsung J8 phone, 24 hr Clock , Set to correct timezone. 

Anybody having this issue as well?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@gradydigital, welcome to our Fitbit Community! Regarding the clock time issue that your Versa is experiencing, I appreciate the time spent trying to resolve this issue before contacting our forums.

I'm afraid that the Samsung J8 is not in the Supported devices list. This is the reason why some features or functions won't work properly. In this case, the watch is not adopting the time that the Samsung J8 has.

Please restart your Versa as described in this help article. After this, make sure that your Dashboard settings has the correct time zone. We don't guarantee that this will correct he time due to the phone's model. However, you can try this workaround.

Keep me posted on the outcome.

[gradydigital]

Hi Juan

The restart did the trick.

Thank you for your advice.

Mark.