Clockface steps and "Today" Steps don't match

[M_in_59106]

So my Versa Lite has two values for steps.  One is on the clockface and the other is after you swipe up on the clockface and get the Fitbit logo with the words "Today."  They are considerably different.  Any ideas what is going on?

I would post a picture of the clockface and subsequent "Today" face, but this won't allow me to post pictures, all I get is a box with fields for "Source", "Image Description", "Dimensions", "x", and a toggle check box for "Constrain Proportions."

Moderator edit: merged reply

[JuanJoFitbit]

@M_in_59106 Welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the steps on the clock face and "Today's" section don't match.

A picture of both displays will help me a lot. Please check out this help article, which explains how to attach a picture to your posts.

In the meantime, please restart your Versa as described in this help page. After this, monitor your Versa and see if both sections show the correct amount of steps.

Keep me posted! 😀

[M_in_59106]

Please refer to my above post regarding taking a picture.  It is still doing that.  

[JuanJoFitbit]

@M_in_59106 Thank you for getting back! Please try changing the clock face to one that is developed by Fitbit and not a third party clock face. Once you've done this, check out if both sections of your Versa show the same amount of steps.

Let me know how it goes!