05-05-2018 09:20
05-05-2018 09:20
My Fitbit Versa is not compatible with my Google Pixel 2 . Unfortunately I only found out after I bought it. It seems ridiculous that the device is not compatible with the most pure-basic Android device. Any update on when this will be compatible?
05-07-2018 10:02
05-07-2018 10:02
Hello @franlacayo, I hope you're doing well, thanks for joining the Fitbit Community.
Please note that many Android phones, like the Google Pixel 2 have all the hardware requirements to be a supported device but are currently not on our list of supported devices. This means that we have not tested it for compatibility and added it to the list yet. For the time being, we don't have an specific date or time-frame of when is going they will be listed as compatible.
While these devices has all the specifications to be compatible and are currently working with the Fitbit app, it's possible to come across some issues along the way. I appreciate your understanding while we work to improve this experience, if there's anything else I can do for you, please feel free to reply.