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Completely inaccurate GPS distance

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So frustrated with the Versa.  Everyday gives me wildly different results for my runs.  On this day tracked me at a rate of 38 sec miles for 38 miles!  I really only went 7 miles and at a realistic pace. 

 

40070544_10156015437769118_4969140989533880320_n.jpg

 

Then yesterday was another 7 mile run.  It shows my heart rate, calories and floors but no distance or steps.  

 

Screenshot_20180902-095135_Fitbit.jpg

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Hello @Adrienneann01

I would try to restart your Fitbit first and then retry. Also restart your phone. 

 Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


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That did not work.  Any other suggestions?

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