09-02-2018 08:56
09-02-2018 08:56
So frustrated with the Versa. Everyday gives me wildly different results for my runs. On this day tracked me at a rate of 38 sec miles for 38 miles! I really only went 7 miles and at a realistic pace.
Then yesterday was another 7 mile run. It shows my heart rate, calories and floors but no distance or steps.
09-02-2018 09:08
09-02-2018 09:08
Hello @Adrienneann01
I would try to restart your Fitbit first and then retry. Also restart your phone.
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
09-02-2018 10:41
09-02-2018 10:41
That did not work. Any other suggestions?