07-28-2020
13:10
- last edited on
03-23-2021
12:08
by
DavideFitbit
07-28-2020
13:10
- last edited on
03-23-2021
12:08
by
DavideFitbit
I have had my versa for literally just over a year and the last two nights it's been acting stangly and not recording my sleep and so on. I have been in water, though not fully submerged for about ten minutes. When I realised it was turning on at all I had a good look at it and realised that it has condensation on the sensors and just won't work. I'm so gutted as I love my versa and my parents are unhappy as they purchased it as a gift for me for my birthday last June. How can this be fixed please, I'm missing my versa.
Thank you for your help.
Kindest regards,
Laura.
Moderator edit: subject updated for clarity
07-28-2020 16:54
07-28-2020 16:54
Laura, contact Customer Support.