07-11-2019 23:54
07-11-2019 23:54
So I bought a pair of Sony Bluetooth headphones yesterday to use with my Versa and iPhone 7.
So started my music playing, went into fitbit and selected run, it sat connecting, I found this odd, opened the fitbit app and it connected, started my run, checked the fitbit after a couple of mins to make sure all working, "Connecting" again. I paused the run tried to connect again but no go, stopped exercise synced app still wouldn't connect.
So when I got home disconnected headphones and tried to connect versa connected straight away.
I don't know what is having issue but it seems only 1 bluetooth device can run at one time
07-17-2019 13:13
07-17-2019 13:13
Hello @dave_in_ni, it's nice to see you again in our Community Forums. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing your experience with tracking your run when playing music at the same time. Thank you for your efforts to resolve it and providing the additional details. I understand your concern and appreciate you bringing this to our attention, our team is always working on improving our devices and user experiences and your comments are always welcome.
I also recommend double checking this article with information about the different factors that can affect connected GPS.
Looking forward to seeing you around the forums!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.