Connecting Bluetooth earbuds to Versa

[HeatherLeigh78]

I just bought the Versa yesterday and bought wireless earbuds today. I was able to pair the earbuds with my iPhone but they won’t pair with my Versa. It states nothing is found. I disconnected the earbuds from my phone, restarted Versa and it still won’t pair. 

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community @HeatherLeigh78 ! 

Congratulations on your new Fitbit Versa and earbuds! Thank you for sharing the difficulty you're experiencing with connecting your new headphones to your Versa. I appreciate your troubleshooting efforts and recommend confirming the steps to connect your earbuds to your watch: How do I connect Bluetooth audio devices to my Fitbit watch?

I'll be around if you need further help!

[HeatherLeigh78]

I finally got them to pair. Setting up the Versa has been an awful experience but I think I finally have it.

Sent from my iPhone

[LiliyaFitbit]

Hi @HeatherLeigh78, thank you for your reply! I am sorry for the delayed response. 

I am glad to hear you got your earbuds paired, thank you for your time and efforts. I'm sorry to hear about your experience with setting up the Versa and appreciate your feedback. Our team is always working on improving our devices and user experiences and your comments are always welcome.

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

Best of luck with your health and wellness goals! Feel free to reach out if you have any other questions.