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Connecting problem with fit bit classic on my versa.

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‎09-20-2019 18:53

‎09-20-2019 18:53

I need my phone to always connect to fitbit classic which is not happening.

I have to do all the process when i need to use music player.

Open phone Bluetooth  select device simultaneously open Bluetooth in watch select pair option then connect . 

If done that too it only last connection for a while only .

And this is really a great disappointment.

My pebble could communicate better than fitbit . 

Is their any solution for the problem 

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5 REPLIES 5

‎09-20-2019 19:10

‎09-20-2019 19:10

Hi @Sheshil  What phone are you using? Is it on the Supported Devices List?

Try THIS Help Article on syncing issues

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎09-20-2019 19:35

In response to NellyG

‎09-20-2019 19:35

One plus 5t

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‎09-20-2019 20:42

In response to Sheshil

‎09-20-2019 20:42

Unfortunately that phone is not a Suppprted device and that could well be the problem. All you can do is try all the suggestions in the help Article I linked above.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-20-2019 20:53

In response to NellyG

‎09-20-2019 20:53

Device is supported it is having android version 9.0.8

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‎09-20-2019 22:35

In response to Sheshil

‎09-20-2019 22:35

Try this it worked for me. https://youtu.be/a91CDZh3LlQ

FIX For Sync Problems With FITBIT Trackers With Android Devices
FIX For Sync Problems With FITBIT Trackers With Android Devices
youtu.be/a91CDZh3LlQ
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