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Connecting to WiFi on Versa 2

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‎05-11-2020 13:06

‎05-11-2020 13:06

I cannot find the Wi-Fi Settings under my profile and watch type to connect it.  I have the app both on my Chromebook computer and Samsung Note 9 smartphone.  I am on the computer trying to accomplish this.  Help Please.

 

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‎05-11-2020 19:41

‎05-11-2020 19:41

The Wi-Fi setup is on the smartphone - open the app, then Then tap the icon on the upper left to get to the settings page. Tap the Versa2 tile and then scroll down to wi-fi settings.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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2 REPLIES 2

‎05-11-2020 19:41

‎05-11-2020 19:41

The Wi-Fi setup is on the smartphone - open the app, then Then tap the icon on the upper left to get to the settings page. Tap the Versa2 tile and then scroll down to wi-fi settings.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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‎05-11-2020 20:06 - edited ‎05-11-2020 20:10

In response to wtksk8r

‎05-11-2020 20:06 - edited ‎05-11-2020 20:10

  • Thank you very much.  This is exactly what a live tech support person told me.  But it took almost 30 minutes to get there.  I was trying to do it through the Fitbot app on my computer and could not see the link for WiFi setup.  As you said, it has to be done on the mobile app.  Very frustrating.  And another 20 minutes to figure out that I wasn't able to get my Pandora playlists to sync to my Versa 2 because one MUST have a paid for subscription to Pandora rather than the free one.  What's up with that?  So I cannot listen to music via the smartwatch and still have to carry my phone.

 

Bottom line I got my phone connected to my WiFi which did not work by other replies for me.

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