help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Connectivity with airpods Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-30-2018 11:00 - last edited on ‎12-14-2021 03:45 by Moderator Alum

‎12-30-2018 11:00 - last edited on ‎12-14-2021 03:45 by Moderator Alum

I am having issues with my new Versa maintaining connectivity with my Airpods while running.  The Airpods connect and remain connected while walking or leisure activity, however while running they begin to crackle and stop playing even while the watch indicates music is playing.  I know there was another thread a while back addressing this issue but didn't really see a resolution.  Can anyone help.

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎12-30-2018 23:17

‎12-30-2018 23:17

@StuartWest BT connection quality becomes problematic outdoor whether it's a phone + buds or Versa + buds. At least that's my experience. Have you tried other earbuds?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes

‎12-31-2018 07:02

In response to Marrrmaduke

‎12-31-2018 07:02

I appreciate your thoughts however the airpods work just fine with my phone while on a run.
Best Answer
0 Votes

‎12-31-2018 13:16

In response to StuartWest

‎12-31-2018 13:16

@StuartWest Let me guess... with your iphone? What I am saying it's a two-way street. I would check with other BT buds.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes