10-10-2018 06:12 - last edited on 10-11-2018 06:47 by AlejandraFitbit
10-10-2018 06:12 - last edited on 10-11-2018 06:47 by AlejandraFitbit
I updated my Fitbit Versa to the new software and it is now constantly moving back to displaying the heart rate even when I move it steps or calories.
Moderator edit: subject for clarity
10-11-2018 06:49
10-11-2018 06:49
A warm welcome to the Community @SunsetRunner.
Could you please be more specific about what you are experiencing with your Versa? Keep in mind that depending on the clock face your heart rate information will be displayed. If you don't want to see your heart rate information you just need to swipe to settings and select "Off" in the heart rate option.
Hope to hear from you soon.
10-12-2018 08:13
10-12-2018 08:13
Hi @AlejandraFitbit,
I have the default watch face. Before the software update, I would toggle between the heart rate, steps and calories and the variable viewed last would be seen once again when I looked at the watch. Now, even if I have last viewed the steps or calories, everytime the screen dims and then brightens up, the variable displayed is the heart rate only, regardless if I left it at the steps or calories.
I am also facing syncing issues with my phone. I reset the watch and the sync was fine for about a day and half and since today morning, it is failing to sync.
11-13-2018 10:56
11-13-2018 10:56
I am still facing the issue of my heart rate being displayed on the clock fave when I have switched to steps or calories.
12-22-2018 14:54 - edited 12-22-2018 19:51
12-22-2018 14:54 - edited 12-22-2018 19:51
I am having the same problem. Did you find à solution?