help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Constantly losing connection to phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-28-2022 14:20 - last edited on ‎12-18-2022 17:44 by Fitbit Moderator

‎07-28-2022 14:20 - last edited on ‎12-18-2022 17:44 by Fitbit Moderator

My versa 3 keeps losing connection to my note ultra 20. Has been happening for the last month.

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎07-28-2022 17:10

‎07-28-2022 17:10

Same for me. Never had this issue with my old Fitbit 

Best Answer
0 Votes

‎07-29-2022 00:26

‎07-29-2022 00:26

Mine has started doing this the past couple of days. It asked me to ‘forget’ the Verda 3 on my phone and now every time I use the app it asks me it I want to pair it, so no calls come through to the watch

Best Answer

‎07-29-2022 01:40

In response to Catherine89

‎07-29-2022 01:40

There is currently an issue with the latest Fitbit App which may be contributing to this problem if it started recently only.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎07-29-2022 08:22

‎07-29-2022 08:22

Mine is losing connection with my note 8

Best Answer
0 Votes