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Contactless pay not working on Versa after updating tracker software/firmware

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‎01-28-2019 12:50

‎01-28-2019 12:50

Hi,

 

I used to use my Fitbit for contactless pay for everything. However, since updating my device with the last recommended update, it no longer works.

Please could you let me know if this is a software issue that can be fixed or if something is broken on the watch.

 

Thanks.

 

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2 REPLIES 2

‎01-28-2019 15:26

‎01-28-2019 15:26

Hi, try restarting your Versa several times and see if that solves your problem. Otherwise, go into the Wallet and see if your card is still there afte the update. 

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‎03-01-2019 10:54

In response to SunsetRunner

‎03-01-2019 10:54

Hi,

 

My wallet is still there, and I have restarted my fitbit countless times and the contactless pay is still not working. I've also removed the card and re-added it with no luck.

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