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Correct number of steps sync but don’t update fully in steps challenge over and over again I have un

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I have had my versa two for a year and a half. This is not a new problem but it’s frustrating. If my phone syncs to 10,000 steps (as an example) it will only record 9700 steps on my steps challenge. I have lost steps challenges based on an accurate recorded number. I’ve turned my phone off I’ve re-synced to my phone over and over again I have uninstalled and installed my versa two onto my phone. Nothing works. Any advice would be appreciated

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**Correction

I have had my versa two for a year and a half. This is not a new problem but it’s frustrating. If my phone syncs to 10,000 steps (as an example) it will only record 9700 steps on my steps challenge. I have lost steps challenges based on an inaccurate recorded number. I’ve turned my phone off I’ve re-synced to my phone over and over again I have uninstalled and installed my versa two onto my phone. Nothing works. Any advice would be appreciated

Best Answer