Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Customer Support telephone number or email

Replies are disabled for this topic. Start a new one or visit our Help Center.

How do I get in contact with Customer support? My Fitbit has recently had persistent problems with the time being incorrect. I've spent HOURS on the forums trying all the suggestions. Nothing has worked. I've even tweeted them but they couldn't be bothered to reply. I want to return my watch and get a refund. It's only been 9 months. I also want to report them to Trading Standards? Life is too short to have a Fitbit that only works 15% of the time!

Best Answer
0 Votes
1 REPLY 1

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options
https://myhelp.fitbit.com/s/support?language=en_US

Stepping in the U.S.A. since September 2013. Android 14

Best Answer